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What is User Experience (UX) Design?

ux design

UX design definition:-UX design is a multidimensional notion that includes many different disciplines like psychology, information architecture, sociology, visual design, aesthetics, and usability.

The UX in UX Design stands for User experience. It is a vast and multidisciplinary field that shapes a product, service, gadget, or even new technology we use in our daily lives. Over the years, UX Design has become a key differentiator to make or break the success of an organization or brand. UX design is not just a new term. Think of it as an evolved form of HCI from the eighties and interaction design since the early nineties. The term User Experience was coined by Donald Norman, to encompass various elements that determine the feelings of a user while communicating with a product. You may also check what is ux vs ui here!


I would also like to inform the reader that a commonly accepted definition of UX Design does not exist. People define it the way they see it, and that’s what makes UX design a unique field to work in, as every perspective holds value.

So what is user experience design? UX design is a process that considers every element that shapes an experience – such as the feelings of the users and how smoothly can the user accomplish their desired tasks. UX Design focuses on understanding the users – their needs, values, strengths, and limitations. The goal is to create a smooth, efficient, and all-around delightful experience.

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User Experience (UX) design is the process of designing products, systems, or services to enhance the user’s overall experience. This encompasses the user’s perceptions of the practical aspects of the use of the product such as ease of use, as well as emotional aspects such as pleasure and satisfaction. The goal of UX design is to create a positive experience for the user by making products easy to use, efficient, and enjoyable to interact with.

Why Is UX Crucial?

In layman’s terms, UX fulfills the needs of the users, aiming to provide delightful experiences keeping the users loyal to a product, service or the overall brand. From a psychological standpoint, meaningful user experiences help define customer journeys for a product or service that are most contributory to the success of an organization. You may also enroll for the latest batch of Best UX Design Course here!

why ux crucial

I want you to consider the below-mentioned benefits of why UX design is crucial for any organization today:

  • Investing in UX design during the early stages can significantly reduce costs down the line. In my previous blog about UX Statistics, I found out that the cost of correcting an error post-development is 100x that of fixing it prior to development.
  • UX design can aid to increase brand loyalty, which, in turn, can increase conversions.
  • Good UX design can reflect in terms of healthy SEO rankings. Google stated that 88% of users do not revisit a product or service after a bad user experience.
  • UX design can help increase referrals for your brand. If I go by the numbers, then I can surely tell you that 72% of users will tell 6+ people about good experiences.

Things To Know About UX Design

UX and UI are not the same.


User Interface (UI) is a part of User Experience (UX). UX Design focuses on designing human-centered products after careful research and analysis. Click here to know the difference between UI and UX.

User research is crucial.

User_Research is crucial

Ample user research is essential before designing the product, as it helps build user personas, representing what is learned about the users, and creating the right targets to align with the designs.

What is Usability testing?

Usability testing is a method of evaluating the user-friendliness of a product or service by testing it with real users. It’s a way to see how easy it is for people to accomplish specific tasks or achieve their goals when using a product or service. This can be done through user interviews, surveys, observations, or a combination of methods. The results of the usability testing can be used to identify any issues with the product or service and make improvements to the user experience.

Usability testing is pivotal.

Usability testing is pivotal.

Usability testing is crucial because it allows designers and developers to observe how real users interact with their products and identify any problems or areas for improvement. This can help ensure that the product is user-friendly, efficient, and easy to use, which can lead to better user satisfaction, retention, and conversion rates. Additionally, usability testing can also help identify potential roadblocks for users with disabilities, which can help make a product more accessible. It can also be used to validate design decisions, validate assumptions about users and provide insights to improve overall usability.

Let the user test the design with no instruction beforehand to figure out how users will react. Usability testing is the best way to know if the design can engage the user and provide essential insights for improvement.

Keep things smooth and consistent

Keep things smooth and consistent

Every incredible user experience starts with a smooth and consistent user interface. The design has to be simple enough for the user to discover the features on their own without any demonstration.

Tools Of UX Design

To help improve the UX in the design, I’ve scoured the internet and presented to you a list of the top UX tools to try in product development to bring out great innovation for the users.


For a test fee, User Testing can release the hassles of user research and prototype testing. Each test comes with a video to understand the general emotional response of the user.

UX Pin

UXPin tools of ux design

UX Pin is a cloud-based wireframe tool. It is favored amongst designers as it is easy to use and versatile – two fundamental grounds that make it reputable. It is compatible with iOS, Android, and Windows. The easy drag-and-drop functionality gives you the chance to bring your wireframe to life visually. UX Pin has numerous UI components for mobile, cloud-based, and web wireframes.


Sketch tools of ux design

Since 2010, Sketch has been amongst some of the best wireframing tools for macOS users. You can quickly create wireframes with numerous combinations. The interface is candid and more intuitive than vector design heavyweight Adobe Illustrator. Although you would have to download a UI kit from a third party to breathe life into your wireframe as Sketch wireframe doesn’t include UI components.


Balsamiq tools of ux design

Balsamiq Mockup offers a Web UI mockup free tool that has everything you require to make your simple prototype. Its functions also allow you to drag and drop components relatively quickly. Some functions will enable you to switch between a layout sketch and an original interface.


MockFlow tools of ux design

Mockflow is one of the cloud-based free mockup tools provided with a drag-and-drop option and template library. Mockflow is one of those all-in-one free mockup tools for mobile app and web development. All the extra features make sharing simple and moving ahead in the process fluid. Mockflow is especially great for newbies. Mockflow is quite specific to mockup creation. But in case, if you need something for wireframing, you might as well check this out.

Adobe XD

AdobeXD tools of ux design

Adobe XD, another product from Adobe, is a great prototyping tool that helps in building your dream prototype. Adobe introduced it in 2015 under the name of Project Comet. One of its greatest strengths lies in its ways to manipulate the visuals as per user need.


InVision tools of ux design

InVision is a complete prototyping tool, which creates live prototypes by applying its functional facilities to the wireframes. The strength of this product is its feedback management.

User Experience Design and Product Thinking


In UX design, features are often secondary to the mentality of why a user utilizes a product or service. The reason is simple: the user views the product as a source of comfort and convenience to solve their real-world problem.

This is where Product thinking comes into play, as it allows UX Designers to create features that matter to the users. UX Designers can see the product in a particular setting and not as a blend of design efforts and features. Product thinking allows UX Designers to tackle relevant problems, reducing the risks of product failures.

User Experience (UX) design is the process of designing products, systems, or services in order to make them usable and accessible to users. It involves understanding user needs and goals and creating designs that meet those needs and goals while also addressing business requirements. The process typically includes user research, information architecture, interaction design, and usability testing. 

Product thinking is a way of thinking about the design and development of products that prioritize the needs of the user. It involves understanding the problems that users are trying to solve, and using that understanding to inform the design and development of the product. It’s about empathy for the user, creating value for them, and being user-centric. This can include creating user personas, user journey maps, and user testing. 

Both UX design and product thinking are important for creating successful products that meet the needs of users. While UX design focuses on the specific design of a product and how users interact with it, product thinking takes a broader view and considers the entire product development process from the user’s perspective. Together they help create a product that is not only useful and usable but also desirable, accessible, and sustainable.

To get a more in-depth understanding between User Experience and Product Design, why don’t you go through our blog to expand your knowledge base?

Tasks And Techniques Of UX Designers

Tasks-and-techniques of ux designers

Since UX Design is such a broad domain, the tasks of UX Designers are also an amalgamation of many roles combined into one. Think of UX Designers as a superhero, who can perform many heroic tasks with their superpowers. To give you a basic idea, here is what a UX designer does:

  • UX Designer understands product specifications and consumer psychology.
  • UX Designer creates multiple concepts, tests the product and gathers necessary feedback for further iterations.
  • UX Designer also creates personas through user research and data.
  • UX Designers define the right interaction model and evaluate its success.
  • UX Designers develop wireframes and prototypes around research based on the needs of the users.
  • UX Designers work in tandem with UI designers to bring incredible designs to life.
  • UX Designers communicate design ideas and prototypes to developers.

Coming down to techniques, here is a list below that contains some techniques used by UX Designers to design exceptional experiences for users:

The value proposition is to focus on essential things.

Value Proposition maps the central aspects of a product or service: what it is, how it will be used, and who it is for. Value proposition allows UX designers to create consensus around the look and feel of the product.

Product strategy to lay a foundation

A product strategy is the starting point of a product life cycle. It evolves during the execution plan. Product strategy allows UX designers to pinpoint their target audiences to focus on the attributes of the product.

Competitive audit for an overview

A complete examination of competitor products to figure out the current features of their product or service possess. The objective is to determine what works out for the competitor within the same industry and to design strategies that work best to attain a competitive edge.

Cultural probes to encourage ideas

Using this method allows UX Designers to come up with fresh ideas. It serves as a medium to collect data about the thoughts, lives, and values of the users. Researchers can collect valuable insights that can assist in recognizing problem statements.

Interviews to understand the accuracy

Interviews are mostly conversations UX designers have with their the people around them: aides, peers, chiefs, or users. These interviews allow the UX designer to develop a product or service based on their needs by outlining key performance indicators (KPIs).

Heuristic Evaluation

Heuristic Evaluation is a comprehensive analysis of the product or service, focusing on the best and worst practices of design. It helps UX designers to envision a better version of the product when it comes to usability, accessibility, and effectiveness.

UX Designer – Key Responsibilities

Since UX Design is such a multidisciplinary field, there are many vital responsibilities of a UX Designer. Apart from the applied skills, some of the soft skills to be covered are:

Curiosity: It leads to asking the right questions, actively observing and listening, and engaging with the problems on a deeper level.

Empathy: An in-depth emotional understanding of the users allows the creation of better products or services that are engaging and delightful.

Communication: UX Design communication borrows some elements of storytelling. Hence, effective communication can help integrate improvements to pivot the product or service, which is a win-win for both sides.

Now coming to the applied skills, which are:

Research: This means learning the ability to strategize and analyze findings from various research methods.

Information Architecture: It involves organizing information, which may include systems functions like search and navigation.

Visual Communication: Due to the high usage of graphics, proficiency in visual communication includes an understanding of design theory, layout, icons, colors, fonts, images, and typography.

Wireframing: Wireframing specifies the elements present, including all interface components needed for interaction. It is created using boxes and lines, in black and white.

Prototyping: Prototypes help to test the functionality and overall look and feel of a product or service. It helps in identifying problems early on to make iterations meet both goals of the users and the organization.

What to do now?

As I mentioned, UX design is a multidisciplinary domain that encompasses a lot of aspects. There is another good news for you, my reader. The barriers to entering this fascinating field are very low. so you will always have something relevant to bring to the field of UX design, no matter where you come from.

On that note, why don’t you have a look at our UX Jumpstarter to upscale your career and make the world a better place at the same time?

Frequently Asked Questions

1. What is UX Design?

Answer:- UX design is a multidimensional notion that includes many different disciplines like psychology, information architecture, sociology, visual design, aesthetics, and usability.

2. What is good UX design?

Answer:- making good UX design means focusing on the user, no matter where they are.

3. Which skills are needed for UX design?

Answer:-UX Designer must have the Following Skill 

  • UX research
  • ux writing
  • visual communication
  • user empathy
  • interaction design
  • Wireframing and UI prototyping
  • Collaboration skills

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