PGP In Customer Experience Transformation
Become the best host for your customer in this Changing Business Landscape!
This, result-driven- Post Graduate Program In Customer Experience Transformation, by UIncept in association with ImaginXP: will help you explore as well as get you trained in how one should tackle today’s customer, their needs, and eventually satisfy them from the start-to-finish in the sales journey with the Best Customer Experience!
6 monthsCertification Course
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December, 2021
Program Launch
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Stellar
Professors
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Affordable
Pay Plans
Enroll Now!
Get a chance to present your innovative start-up ideas to the renowned investors!
Learn from former EY partner with Diverse Industry Experience!
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Learn
01Learn new and innovative customer experience strategies to cater to changing customer needs.
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Create
02Create innovative business models, which also source adjacent revenue opportunities
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Initiate
03Initiate your approach on innovation in technology implementation to create a network that will grow your brand digitally also
A customer interacts with every business through a myriad of touch points- both offline and online such as – a storefront, ads, responding to sales calls, web and app-based interactions, pick-up, and purchase etc. These touch points, wherein a customer ultimately decides if they would like to engage with a brand, becomes a moment of truth! It is at these crucial points that companies need to strive to transform every moment of truth into an ultimate and pleasant experience for the customer.
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Validating your start-up idea
Creating initial team
Initiating start-up finance
Investment planning
Assess industry & market attractiveness for their start-up ideas
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Creating competitive strategies
Developing minimally viable products (MVP) and services
Prioritizing customer acquisition strategies for early traction
Scaling your start-up
Preparing complete financial statements
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You’ll also learn UX and Design Thinking, and Strategic Thinking which will help you stay a step ahead of the rest – always!
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Validating your start-up idea
Creating initial team
Initiating start-up finance
Investment planning
Assess industry & market attractiveness for their start-up ideas
-
Creating competitive strategies
Developing minimally viable products (MVP) and services
Prioritizing customer acquisition strategies for early traction
Scaling your start-up
Preparing complete financial statements
-
You’ll also learn UX and Design Thinking, and Strategic Thinking which will help you stay a step ahead of the rest – always!
-
6 months
Certification Course
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World-Renowned
Faculty
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Effective & Unique
Curriculum
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Online / Offline
Flexible Schedule
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Lucrative Fees
Convenient Installment Structure
GET ACE IN:
- CX (Customer Experience) Audit
- 360 degree
- Customer View
- Effective Marketing Strategy
- Simplification of Customer Journey
- Sales Effectiveness
- Customer Value Proposition
- Omnipresent Service Experience
- Direct-to-Consumer
- Product Innovation
Who must attend this Program
CX Professionals & Managers
HR Executives
Marketing Executives
Business Owners
Anyone responsible for developing a CX program for their organization
Anyone looking to pursue a career in Customer Experience
Program’sModules
- Auditing the Customer Experience
- Customer Acquisition and Engagement
- Service Experience
- Innovating for Immersive Products
- Marketing Strategy
- Data-Driven Sales
- Project
UIncept Edtech Accelerator is a global entity based in Downtown Gurugram, Delhi NCR, India. UIncept works closely with early and advanced stage start-ups and helps them scale up through their bespoke Acceleration Program.
Over the past 5 years, UIncept has worked with over 40 companies (mostly Edtech) and have supported them to raise funds more than USD 10 Million.
As part of the Acceleration Program the selected startups work from the well-equipped and state-of-the-art 12000 sq.ft. co-working space, get an access to perks worth more than USD 25K, explore collaboration opportunities with portfolio companies, access to schools/colleges/mentors/investors network and participate in Global Events.
As a collaborator of Amazon Web Services Edstart Global Community, UIncept portfolio companies get a global exposure and access to the international network.
- Degree with at least 50% marks in any discipline.
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- Fluent Undergraduate in English language
Degree with at least 50% marks in any discipline.- Corporate Nominations Professionals with any of the following may also apply.
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ApplicationCredentials1 recommendation letter from employer or faculties
Corporate Nominations Professionals with any of the following may also apply.
