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9513-393-907
Don’t Wait Anymore. Join Now.hurry up!

PGP In Customer Experience Transformation

Become the best host for your customer in this Changing Business Landscape!

This, result-driven- Post Graduate Program In Customer Experience Transformation, by UIncept in association with ImaginXP: will help you explore as well as get you trained in how one should tackle today’s customer, their needs, and eventually satisfy them from the start-to-finish in the sales journey with the Best Customer Experience!

  1. 6 months

    Certification Course

  2. December, 2021

    Program Launch

  3. Stellar

    Professors

  4. Affordable

    Pay Plans

Enroll Now!

Get a chance to present your innovative start-up ideas to the renowned investors!

    ProgramOverview

    Learn from former EY partner with Diverse Industry Experience!

    What You Will Learn
    1. Learn

      01

      Learn new and innovative customer experience strategies to cater to changing customer needs.

    2. Create

      02

      Create innovative business models, which also source adjacent revenue opportunities

    3. Initiate

      03

      Initiate your approach on innovation in technology implementation to create a network that will grow your brand digitally also

    A customer interacts with every business through a myriad of touch points- both offline and online such as – a storefront, ads, responding to sales calls, web and app-based interactions, pick-up, and purchase etc. These touch points, wherein a customer ultimately decides if they would like to engage with a brand, becomes a moment of truth! It is at these crucial points that companies need to strive to transform every moment of truth into an ultimate and pleasant experience for the customer.

    Arrow
    Proficiencies that you will Adapt
    1. Validating your start-up idea

      Creating initial team

      Initiating start-up finance

      Investment planning

      Assess industry & market attractiveness for their start-up ideas

    2. Creating competitive strategies

      Developing minimally viable products (MVP) and services

      Prioritizing customer acquisition strategies for early traction

      Scaling your start-up

      Preparing complete financial statements

    3. You’ll also learn UX and Design Thinking, and Strategic Thinking which will help you stay a step ahead of the rest – always!

    Learn from former EY partner with Diverse Industry Experience!

    Arrow
    Proficiencies that you will Adapt
    1. Validating your start-up idea

      Creating initial team

      Initiating start-up finance

      Investment planning

      Assess industry & market attractiveness for their start-up ideas

    2. Creating competitive strategies

      Developing minimally viable products (MVP) and services

      Prioritizing customer acquisition strategies for early traction

      Scaling your start-up

      Preparing complete financial statements

    3. You’ll also learn UX and Design Thinking, and Strategic Thinking which will help you stay a step ahead of the rest – always!

    Program Highlights
    1. 6 months

      Certification Course

    2. World-Renowned

      Faculty

    3. Effective & Unique

      Curriculum

    4. Online / Offline

      Flexible Schedule

    5. Lucrative Fees

      Convenient Installment Structure

    GET ACE IN:

    1. CX (Customer Experience) Audit
    2. 360 degree
    3. Customer View
    4. Effective Marketing Strategy
    5. Simplification of Customer Journey
    6. Sales Effectiveness
    7. Customer Value Proposition
    8. Omnipresent Service Experience
    9. Direct-to-Consumer
    10. Product Innovation

    Who must attend this Program


    1. CX Professionals & Managers

    2. HR Executives

    3. Marketing Executives

    4. Business Owners

    5. Anyone responsible for developing a CX program for their organization

    6. Anyone looking to pursue a career in Customer Experience

    Program’sModules

    1. Auditing the Customer Experience
    2. Customer Acquisition and Engagement
    3. Service Experience
    4. Innovating for Immersive Products
    5. Marketing Strategy
    6. Data-Driven Sales
    7. Project

    Explore more about UIncept

    UIncept Edtech Accelerator is a global entity based in Downtown Gurugram, Delhi NCR, India. UIncept works closely with early and advanced stage start-ups and helps them scale up through their bespoke Acceleration Program.

    Over the past 5 years, UIncept has worked with over 40 companies (mostly Edtech) and have supported them to raise funds more than USD 10 Million.

    As part of the Acceleration Program the selected startups work from the well-equipped and state-of-the-art 12000 sq.ft. co-working space, get an access to perks worth more than USD 25K, explore collaboration opportunities with portfolio companies, access to schools/colleges/mentors/investors network and participate in Global Events.

    As a collaborator of Amazon Web Services Edstart Global Community, UIncept portfolio companies get a global exposure and access to the international network.


    AdmissionCriteria
    1. Degree with at least 50% marks in any discipline.
    2. and
    3. Fluent Undergraduate in English language
    1. Corporate Nominations Professionals with any of the following may also apply.
    2. Application
      Credentials
      1 recommendation letter from employer or faculties

    Affordable Fees Structure
    Programme Fee
    INR 1,75,000/ + GST
    Application Fee – Rs 5,000/ + applicable taxes

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