• Redefining CX in response to Covid19 Course

    Course Duration – 4 weeks, 8 sessions, 16 hours

    "Redefining CX in response to Covid19" course will help you learn to understand in transforming the business with evolving customer behaviour during and post Covid19. It will also help you to discern the ways of conducting business operations digitally with the change in consumer experience and practice, the digital transformation of business, omnipresence experience, solving problems via Design Thinking Tool during and post Covid19 times. This course will advance your skills in understanding Consumer Behavior and helps you drive innovation digitally with Design Thinking, making business strategies to solve wicked problems being faced by businesses like Covid19 in this case, how to improve customer experience, understanding customer requirements, etc.

    Upcoming Batch

    14th June, 2020


    Get one live capstone project with leading business house or successful entrepreneur.
    One exclusive certificate from Imaginxp for course attended
    Learn omni-present experience and its application in the post Covid19 digital only world

    Why This Course

    Consumer behavior change during Covid19
    Customer Journey Mapping in Post Covid world
    Solving ‘here and now’ problem with Design Thinking
    Omnipresence experience in post Covid

    What Do You Get When You Join?

    ImaginXP Cloud Design Centre

    You will get your own course kit which consists of worksheets, assignments, tests and much more. You also get an official ImaginXP e-mail ID along with 1TB storage space for your use during the training.

    Portfolio Assistance

    Our trainers have years of experience and they will assist you with your portfolio. They will guide on how to create a portfolio that will not only impress companies but also land you a job with them.

    24/7 Trainer Access on Mobile

    You get 24/7 access to your trainer who will provide you personalised guidance. Whether it is a doubt or just a query, you’ll have help at your hand round the clock.

    Teaching Methodology

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    You will be given a toolkit which includes worksheets and assignments that must be completed as a part of the course. The toolkit covers worksheets for all the concepts, frameworks and methodologies taught during the course and can be used as a reference for later projects.

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    Each participant is expected to complete one studio project during the course. The studio project is an end-to-end UX design exercise that the student will perform on an idea or solution they want to build.

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    We follow a continuous evaluation methodology for all our courses. Students are evaluated based on their participation in classroom activities, submission of assignments and worksheets as well as the studio project submitted at the end of the course.

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    The course is completed with a Jury presentation wherein each participant presents their studio project as well as assignments completed through the course to a panel of industry experts.

    Recommended For

    Practicing psychologists

    Psychology students

    UX designers

    Market professionals

    Enroll now

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